Refund policy

Every digital download from The Builder's Ledger comes with a 30-day, no-questions-asked money-back guarantee.

How to request a refund

Email support@thebuildersledger.com within 30 days of your purchase date and include your order number. You don't need to give a reason.

How you are refunded

The refund goes to your original payment method and usually arrives within 5 business days, depending on your bank or card provider.

What happens to your files

A refund ends your licence for that product and the download link is turned off. Stop using it and delete all copies, including editable versions you have customized. Finished documents you delivered to clients before the refund may stay with those clients.

Nothing is shipped, so there is nothing to return.

The full terms are in our Licence terms.

Contact

The Builders Ledger, operating as The Builder's Ledger
2967 Dundas St. W. #222D, Toronto, ON M6P 1Z2, Canada
support@thebuildersledger.com